FAQs

We understand that a relative may need to move into a care home out of the area where they’ve been living, in order to be closer to family members. Our home can take private/local authority residents from anywhere else in the country if we have availability, and family members sometimes move elderly relatives from overseas to a home near them in the UK. We’re entirely flexible, and dedicated to helping new residents to settle in quickly.

When you decide you’ve found a home that’s right for your loved one, one of our management team will need to do an assessment of your loved one’s needs to ensure that the home is right for them. Once funding and care options have all been agreed, the team will work with you to plan the moving in process. Everything will be tailored to suit you and your loved one’s needs and situation.

Yes we do. It’s best to contact us to find out more and to get an idea of availability.

Care costs vary depending on your loved one’s needs. The more care they need, the higher the cost is likely to be. The best option is to contact us to get a better idea.

Our skilled and experienced home team have supported many families through this process and we will help you in whatever way suits you and your mother best. We often find that simply showing a loved one around our home is enough to change their mind about care home life when they see the fun that residents are having, and the great care they receive. We will introduce your mother to the home’s friendly team, to other residents, we’ll give her a tour and answer all her questions.

Your mother is also welcome to join us for a day when she can spend longer at the home, doing activities, enjoying a meal, making new friends and generally becoming more used to the idea of living in a care home. Our home offers short term respite stays too, so your mother could even give the home a try for a short time. What’s important is that you have all the time – and all the information – you need to make the right decision.

You can just drop into the home and one of our team will be happy to show you around our home or if more convenient you can call the home and make an appointment.

Our home doesn’t have set visiting hours. Our home is our residents’ home and we wouldn’t dream of dictating who can visit them and when. Friends and family can visit whenever they wish and stay for as long as they like. We love it when visitors get involved in activities, stay for a meal or come along on our outings. Visitors can take residents out for trips or bring in their friendly pets.

Absolutely. We care for older people who have a variety of needs. We provide residential long and short term care, so you can rest assured that your mother will receive the best of care. We also help residents to continue to enjoy a great lifestyle, including doing lifelong hobbies, while discovering new interests and enjoying superb food.

My mother has been a resident at Brambles Care Home for nearly five years. Throughout this time, they have communicated well, and all members of staff have been friendly, cheerful, kind, patient and caring. Initially, my mother was encouraged to be as independent as possible but as her health deteriorated, the staff have adapted mum’s care plan to cover her additional needs, allowing her to stay in the place that she now regards as home. We (her children) are so grateful to the staff at Brambles for their continuing care and kindness.
Jane T, Daughter of Resident
My father has spent over a year at Brambles Care Home. During this time he has been well looked after and cared for. All the staff are kind and caring and have catered for all his needs. The home is very friendly, the food is all home cooked and of excellent quality. The home provides plenty of activities and visitors and relatives are all made to feel welcome.
Julian Salmons, Son of Resident
The staff are very friendly, caring and kind. My mother has settled in very quickly and appears to be in very good spirits. I had heard very good reports from neighbours, who tell me that their relatives had been very well cared for.
Sally H, Daughter of Resident
My father has been there for a number of years. I always feel he is being well looked after. The staff are always helpful and everyone has a positive attitude. I would recommend this home to anyone looking for somewhere to be looked after in a kind and respectful way.
Keith Secrett, Son of Resident
Dad was always happy at Brambles Care Home. The staff were friendly and helpful, providing good support to the family. This was especially true as Dad approached the end of his life. He always enjoyed the food.
Andrew Macey, Son of Resident

‘My mother has been receiving end of life care for over 7 weeks at Brambles Care Home. Everyone of the staff we have met have been thoroughly supportive in meeting our needs and those of my 92-year-old mother. She is very weak and frail but the specialist care team have made sure that she is comfortable safe and warm. Her hygiene needs are met on an extremely regular basis and all this is recorded on a daily sheet which we can review with the staff at any time. Brambles have allowed us to visit in person but we have to have a lateral flow covid test before entering the home. We have had nine of these and although these are time-consuming and an extra to their regular duties the staff have always met us with a smile on their faces and always greet us with words of encouragement. During this time, they have also kept us up to date with my mother’s condition by phone and by email. I cannot fault anything that they have done neither can I think of anything else they could have done. Thanks’.

David Smith , Son of Resident

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